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Before submitting a request, please check our Frequently Asked Questions.

Solutions include: Welcome Discount, Voucher Codes, Deliveries and more.

For technical queries - please use the email address below and include; a screenshot, name of the device used (e.g. iPhone 11), name of the browser used (e.g. Chrome), as much as you can tell us about the problem. If you saw a red error message, please let us know what it said.

For damaged goods - if your order arrived damaged, please use the email address below to send us a photo of the packing slip and any damaged items. If the box it was delivered in was damaged, please include photos of the damaged box if you can.

For delivery queries - all delivery time frames are in working days (Monday to Friday), the first day being the day after you placed your order. For queries chasing deliveries, please wait until after the final day.

For order queries - please include your order number when contacting us.

The more information you can provide us upfront, the faster we'll be able to resolve your query. Thank you.


Contact Details

Address:
Unit 1 Industrial, Millennium City Park,
Millennium Road,
Preston,
Lancashire,
PR2 5BL

Phone Number:
01772440242

Email Address:
[email protected]

Christmas and New Year
Delivery and Opening Hours

The below delivery estimates apply to GB Mainland Postcodes as set out below when ordered before 2pm. Delivery times to other postcodes may take longer.

Dates and times are subject to change.

Date Estimated Delivery Date
Standard Delivery
if ordered before 4pm
Estimated Delivery Date
Express Delivery
if ordered before 4pm
Customer Service
Opening Hours
Friday 13th December 18th December 16th December (if ordered before 3pm) 8:30am - 5pm
Saturday 14th December 20th December 17th December Closed
Sunday 15th December 20th December 17th December Closed
Monday 16th December 20th December 17th December 8:30am - 5pm
Tuesday 17th December 23rd December 18th December 8:30am - 5pm
Wednesday 18th December 24th December 19th December 8:30am - 5pm
Thursday 19th December 24th December 20th December 8:30am - 5pm
Friday 20th December 24th December 21st December (if ordered before 3pm) 8:30am - 5pm
Saturday 21st December 27th December 23rd December Closed
Sunday 22nd December 27th December 23rd December Closed
Monday 23rd December 27th December 24th December 8:30am - 5pm
Tuesday 24th December 30th December 27th December 8:30am - 5pm
Wednesday 25th December 30th December 30th December Closed
Thursday 26th December 2nd January 30th December Closed
Friday 27th December 2nd January 30th December (if ordered before 3pm) 8:30am - 5pm
Saturday 28th December 3rd January 31st December Closed
Sunday 29th December 3rd January 31st December Closed
Monday 30th December 6th January 31st December 8:30am - 5pm
Tuesday 31st December 7th January 2nd January 8:30am - 5pm
Wednesday 1st January 8th January 3rd January Closed
Thursday 2nd January 8th January 3rd January 8:30am - 5pm
Friday 3rd January 9th January 6th January (if ordered before 3pm) 8:30am - 5pm